Sync Believers ("we," "us," "our") is committed to protecting the privacy and confidentiality of the personal information shared with us by visitors, clients, job applicants, procurement bidders, subscribers, and other stakeholders.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://syncbelievers.com and use our services, including the pages under /services/ (collectively, the "Website" and "Services").
By using our Website or engaging with our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Website or provide personal information to us.
What is Personal Information?
"Personal Information" means information about an identifiable individual, including information that can directly or indirectly identify a person. This may include name, contact details, national ID (where applicable), employment history, education, photographs, and other personal records.
Business contact information (such as organization name, job title, business email, and business phone number) may not be treated as personal information in all cases.
Information We Collect
A. Website and Communication Information
When you contact us or use forms on our Website, we may collect:
- Name
- Email address
- Phone number
- Organization name
- Message content and attachments
B. Consultancy and Client Service Information
- Employee lists (names, roles, contact details)
- HR policies, contracts, service rules, and SOPs
- Payroll or compensation structures (including salary scales and allowances)
- Workplace complaints and grievance records
- Training participation records
C. Recruitment and Reference Check Information
- CV/resume and application forms
- Education and work history
- Reference details
- Background screening information (where authorized)
- Interview notes and assessment records
D. Workplace Investigation Information (Sensitive)
- Complaint and witness statements
- Investigation interviews and evidence
- Findings, reports, and recommendations
- Safeguarding and misconduct-related information
Sync Believers treats investigation information with enhanced confidentiality and limited access controls.
E. Digital Services and Technology Solutions
- Staff record management data
- Inventory and asset data linked to individuals
- User accounts, access logs, and audit trails
- Digital copies of documents uploaded for archiving
F. Online Sourcing Platform Information
- Account details (name, email, phone)
- Job applications and uploaded documents
- Tender submissions and bidder information
- Platform activity logs and timestamps
G. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring links
- General location (approximate, based on IP)
How We Collect Personal Information
- directly from you (forms, emails, calls, subscriptions)
- through your use of our Website and platforms
- from client organizations that engage our services
- from referees or third parties (for recruitment and verification)
- from publicly available sources (e.g., professional profiles), where appropriate and lawful
How We Use Personal Information
A. Website and Communication
- responding to inquiries
- providing requested information
- scheduling consultations and meetings
B. Consultancy and Professional Services
- drafting and reviewing policies and compliance documents
- conducting HR audits and compliance reviews
- delivering salary benchmarking and compensation assessments
- supporting governance, fairness, and transparency practices
C. Recruitment Services
- managing recruitment campaigns
- evaluating candidates
- conducting background and reference checks (where authorized)
- communicating with candidates and employers
D. Workplace Investigation Services
- assessing grievances and allegations
- conducting neutral investigations
- preparing investigation reports for the client organization
- supporting safeguarding and workplace fairness processes
E. Digital Solutions
- developing, maintaining, and improving MIS/web systems
- providing technical support and troubleshooting
- enabling secure storage, retrieval, and access control
F. Publications and Communications
- distributing newsletters, e-magazines, articles, and event announcements
- showcasing testimonials (only with consent)
G. Business Operations
- invoicing, accounting, and contract management
- internal record keeping and quality improvement
- fraud prevention, system security, and legal compliance
Legal Basis and Consent
- your consent
- contractual necessity (to deliver services)
- legitimate business purposes (such as security, service improvement, and operational management)
- legal obligations under applicable laws and regulations
You may withdraw consent at any time by contacting us. Withdrawal may affect our ability to provide certain services.
Sharing and Disclosure of Information
We do not sell personal information. We may share personal information in limited circumstances:
A. With Clients
If we are providing services to an organization, we may share findings, reports, and outputs with that client.
B. With Service Providers
- website hosting providers
- cloud storage providers
- email and communication platforms
- software and technical vendors
These providers are required to protect confidentiality and only use information for the agreed service purpose.
C. Legal and Safety Requirements
We may disclose information if required by law, court order, regulatory request, or to protect rights, safety, and security.
Cross-Border Storage and Processing
Some of our service providers (including cloud platforms) may store or process information outside Bangladesh. If so, your information may be subject to lawful access requests under the laws of those jurisdictions.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- improve site functionality and speed
- understand how users interact with our pages
- support security and performance optimization
You can disable cookies through your browser settings. Some features may not function properly if cookies are disabled. See our Cookie Policy for details.
Data Security
- access controls and role-based permissions
- password protections and authentication measures
- encryption where appropriate
- secure document handling procedures
- confidentiality obligations for staff and consultants
However, no system can be guaranteed 100% secure.
Data Retention
- deliver services
- meet contractual requirements
- comply with legal obligations
- resolve disputes
- maintain business and audit records
When information is no longer required, we securely delete, destroy, or anonymize it.
Your Rights
- access to your personal information
- correction of inaccurate information
- deletion of information (where legally permitted)
- withdrawal of consent
- objection to certain processing
Testimonials
If you provide a testimonial, we may publish it on our Website or materials along with your name and organization (where relevant). You may request removal at any time by contacting us.
Children's Privacy
Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, contact us and we will take appropriate steps.
Contact Us
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Website after changes means you accept the updated policy.